Do you have any knowledge of the regulations of material transport between China and the United States? Getting familiar with logistics and transporting routes is hectic, especially for a first-time transporter. Therefore, you must acquire a service that guides you towards all the processes involved in the logistical process of shipment.

Before you take on this endeavor of shipping from China to USA, you have to be well aware of the supply chain management. Hiring a guide that understands the steps involving handling, packaging, production, transports, storing and warehousing is an immense advantage.

Without proper assistance, first timers face multiple setbacks and hurdles when transporting goods. China and United States are the two biggest markets. Therefore, the increasing influx of goods makes it a tough business environment to survive.

A proper guide can help you overcome the problems of transport, by providing you the relevant information about transferring goods. You may come across plenty of hurdles in your attempt to transport goods between China and United States. Most common problems present themselves in the form of mismanaging of resources, or even unreasonable transport costs.

However, there are certain ways to avoid complications. This article will introduce you to a trouble-free and practical method of shipping from China to USA

Part 1. Common Customer Complaints

1. Loss, Damage, or Delay of Goods

This is the worst and unfortunately the most common trouble to overcome. The longer the transport route, the more there are chances of delay or damage. Therefore, shipping from China to US may result in loss or damage to goods.
The delay is a more common occurrence when transporting through sea or land. Whenever this happens, you begin to question the causality of the situation, which can lead you to ponder over multiple possibilities. You may wonder whether damage to the shipment happened before or after it arrived at the destination. Furthermore, you may start questioning the packaging of the goods.
The bitter reality is that these instances happen, whether you like it or not. Fortunately, these problems count as carrier liability. Usually, the carrier is the liable factor of the shipment process. Even the slightest of mismanagement can cause problems in storage and transit. These circumstances are not only costly but also incredibly time-consuming.


shipping from China to USA


2. High Transportation Prices and Hidden Expenses?

If your business involves inventory and transport, the high freight charges may tamper down on your profits. Transportation prices can vary depending on the economic situation. Furthermore, plenty of factors affect transportation prices, even though freight expenses are often a mystery.
The biggest expense factor is the fuel consumption and market of commercial drivers. Since fuel costs invariably rise and fall according to the oil reserves, they are responsible for high and steady transport prices.
On the other hand, commercial drivers for logistics need a special license. Therefore, looking for commercial drivers is difficult and costly. Furthermore, recruiting new drivers is a lengthy process because the licensing is a long process. Overall, the uncertainty and extremity of transportation prices is another problem that you will have to face.


3. Poor Customer Service

If your business involves shipping and handling, bad customer service is a frustrating ordeal. You may come across non-cooperative agents that keep delaying email responses. Instances as such become intolerable when a shipment is already late.

Furthermore, you might even come across customer service representatives that are harsh and rude. Often, customer service staff does not understand how their attitude and tonality of the voice is harmful to the business. Therefore, in the shipping business, it is likely that you will have to deal with difficult freight forwarders.

These are the common troubles that transporters encounter when shipping from China to US. Most transporters fail to continue and grow their business because of these complaints. Freight forwarder from China to USA can make, or break a logistics operation without any help. Therefore, make sure that you put your trust in good freight forwarders. Commercial transportation services should offer all-rounded means of transport, along with excellent services.

Putting your faith in us will give you access to our extensive experience of shipping between China and the United States. We have spent countless hours operating freight transfers specifically between China and United States.

Furthermore, we can provide you with an array of services that counters all the disrupting problems of freight forwarding. We aim to work effortlessly for the satisfaction of the customers and make progressive changes to their freight management system. Achieving your satisfaction satisfaction and security is our ultimate goal.


Part 2. About Us

Our journey began in 2012, the birth year of China Freight. This company assists companies with customized and personalized international logistic support. Whether it is a small startup or a big business, China Freight ensures efficient freight transport and management. The main transport route for this company covers China to USA, UK, and Canada and so on.

The main headquarter of our company is located in Shenzhen. However, there are many offices and warehouses in other major Chinese cities like Shanghai, Ningbo, and Xiamen. It also occupies offices and warehouses in major American port cities such as Los Angeles, New York, and more.

Apart from companies, China Freight provides services to government agencies, individuals, families, and non-profit organizations. Our operations promise untouched and unharmed cargo to our clients. Furthermore, we enable clients to manage their shipments and goods with precision, accuracy, and efficiency. We are the leading freight forwarder from China to USA in the logistics industry.

As a renowned China freight forwarder , we value the customer’s trust and fulfills it by giving clients no chance to complain. This is all possible due to the number of experts that are working for China Freight. Our company consists of a team of skilled professionals. A high-quality staff allows the company to make sublime collaborative efforts in maintaining the efficiency and pace of service.

1. Our Price Plan

Cutting down the customer’s transportation cost is our highest priority. We want to ensure that our customer has an advantage over other companies in the industries. Therefore, we have strong affiliations with quality movers, such as XX aviation and XX sea transportation, etc. Our cooperation with large transport movers guarantees the safety and speed of delivery. Our steady and large stock transfers over the years have solidified our relationships with a big mover.

A strong relationship with large movers means that they offer us the most competitive prices and preferred positions, even during peak seasons. Therefore, our services open companies to a huge variety of reasonable transport and service prices. Furthermore, it makes them grateful for having an edge over the best routes. Being able to get good prices during peak periods is an opportunity to take a small-scale business to a flourishing and profitable venture. Better service prices result in even better profit margins. Therefore, now it is the time to invest in a freight forwarder from China to USA with a decent price plan.

2. Our Service Plan

China Freight understands the importance of customer service. It prioritizes customer satisfaction before anything else. For this reason, it has service providers that manage to offer incredibly quick customer service despite customer traffic. We are answerable to all clients and customers at any time of the day. Our systematic approach to customer care allows us to respond to every customer promptly with politeness.

The founder of the company took notice of customer service complaints and in response set up a staff assessment system. This system strictly follows up with all the staff responses to clients, whether by email or by a call. It formulates an assessment of how the customer service representatives are handling customer complaints. Therefore, we are a freight forwarder from China to US that puts the customers first

The focus is to evoke good communication between the customer and the service provider. By doing so, we manage to gain new long-lasting clients, furthermore, it also promises steady and fluid cooperation between the clients and customer service providers. Due to these measures, you will find that clients are satisfied with our service and spread praise and recommendations of our company. We try our best to maintain a reputable company identity.

3. Our Insurance Plan

In response to the unavoidable loss and damage of goods, we have increased the supervision of our goods. We have strict checks on every link in the transportation process. This mitigates the chances of damage to the product to the smallest fraction. The first link in which you can damage a product is picking up the goods. Our packaging is strong and firm and offers extra protection for fragile items. Furthermore, our staff prospers in handling and managing products carefully and delicately. From warehousing to transportation, we can guarantee the safety of your goods from our side.

However, uncontrollable factors can damage the goods. Fortunately, our company offers the clients an amazing insurance plan. This plan caters to all uncontrollable mishaps and damages to products, a scheme that considers the conditions of the client and policies that successfully prevail in favor of the client’s interest. Moreover, our insurance plan promises the customers the claims for their time, and emphatically reduces their risks and losses.

Part 3. Our Services

Our services manage to cover all aspects of the logistic process. It offers clients a wide variety of services that has everything to do with freight handling, packaging, storing, warehousing, and transport. Let us look at some of the services that make us the best freight forwarder from China to US.

3.1. Freight Forwarding Service

3.1.1 Sea freight from China to the USA

FCL and LCL service, however slow, but entail enormous benefits. Therefore, our company manages to provide the client with marine product transfer through containers. Transporting Freight through container allows the transporter to transfer a large sum of goods for a small sum of money. Hence, you will find plenty of transporters that deal in bulk, opt for this freight forwarding service. This service is not only cost-effective but also avoids custom clearance delays.


Through sea freight from China to USA, the goods retain their crisp condition and you can deliver them in optimal conditions. The usual sizes for our containers are 20 feet, 40 feet, and a 45 feet cube container. The 20-footcontainer can carry heavy goods, such as minerals, metals, heavy machinery, bags of sugar, paper, and cement.

On the other hand, we use the 40 feet container to hold large quantities of goods instead of heavier items. These involve furniture, steel pipes, paper scraps, cotton, or tobacco. Furthermore, the 45 feet cube container serves similar purposes, such as carrying heavy and large quantities of goods.

Note: Due to the large size of FCL containers, you may have to arrive at the US port before the truck shipment. Therefore, your preparation is important for sea freight from China to USA.

3.1.2  Air freight from China to the USA

Air transport is the most time-efficient service that we offer. China freight has strong cooperation with reliable and first-class airlines. We provide aircraft service of the highest quality, enabling customers a trouble-free and secure goods transport. Our price estimations include a precise balance of cost and delivery speed. Furthermore, we use this service to meet the requirements of the customers in a time-efficient manner.

1. Air Products

We offer a variety of air freight from China to USA; these reflect your time sensitivity and budget. The options are as follows.

Emergency Air Freight: This is the fastest method of freight transport from China to the USA. This is for transporting products across continents in the quickest way possible. The estimated time of delivery for this service is within 2-3 working days. This is the best choice if you have to transport some goods urgently. However, the extra quick service will reflect on the budget, it is more costly than others.

Standard Air Freight: if you are looking for a reasonably priced freight transport that excellently manages to transport goods fairly in time, then you should opt for the standard. An affordable price with shipping time ranging between 5-7 days, it is an airfreight from China to USA that can help entrepreneurs

Economic Air Freight: This option is the most economical out of all the options. If flexible delivery time does not bother you and you want to save maximum costs, then this is the option for you. It offers a transit time of 7+ business days along with maximum savings on your budget.

3.1.3  Insurance Services

1. Reliable Insurance Company

Consider an insurance deal to be a fair one, it provides you the long-term security and satisfaction. Our premium insurance deal is affordable for all our customers. The price usually depends on the price of your goods. To sure the simplicity of our claims, we make our policies and regulations transparent and easy for our clients. Furthermore, we also have links with other renowned insurance companies.

2. Rapid Claim Process

On many occasions, we have successfully recovered the losses of our customers and in turn, gained their satisfaction. Our relationship with other insurance companies helps us speed up our claim process.This helps us track all the damages of the company and cover the losses of the unhappy customers. With the claim process in play, we can equip the company with an emphatic insurance system.

3.1.4 Land Transport

This involves the transport of goods once they arrive on the United State’s soil. We have an abundance of trucking service associations that protrude an amazing land transport service. After the customs clearance of your goods is completed, then we will deliver the goods or the product right on your doorstep.

Our long-term stable truck company allows us to deliver cargo goods with ease. Therefore, even if you transport container cargo, we will cover the land transport for you. You do not have to worry about items or cargo getting misplaced or mishandled. We have a line of professionals that will take care of your goods and transfer them to the designated location, without even a scratch on them. Furthermore, for LCL goods, we can even choose to cooperate with other delivery companies such as DHL and UPS.


3.2. Customs Clearance

This is a huge part of freight transporting and logistics. Without customs clearance, none of the goods and items can pass from the US port. A customs clearance officerkeeps a check on the cargo and goods transport into the country. There are certain rules and regulations that each shipment has to abide by. The USA only allows shipment that follows the standards set by the governing body. Therefore, you need a customs clearance specialist to prevent any intervention in the transport process by the customs officer.

A customs clearance specialist prepares all the documentation and permissions that make the import and export of goods possible. They have sound knowledge of the clearance process. This process is incredibly complex. A customs clearance officer manages to maximize tariff savings and avoid time delays for customers.

Furthermore, their familiarity with the clearance regulations, steps, fines, and standards promises a smooth transition of the goods, from the customs clearance to the trucks. They also have a friendly and professional relationship with the authorities. These good relationships stem fromyears of customs clearance without complications.

Moreover, we provide free of cost customs clearing consultancy. Dealing with the customs clearance process is a hectic and nerve-ending task. Therefore, it results in plenty of questions regarding the customs clearing procedure. If you or anyone you know require customs clearance consultancy, then do not hesitate to contact us. We have a well informed and experienced team of customs clearance specialists that are always willing to help clients.


3.3 Warehousing Service

3.3.1  Long/Short Term Storage

We cater to businesses that require inventory storage. We understand the dire need for warehousing and its importance to a growing business. Once a business starts to grow, their inventory increases, therefore, you will need more warehousing space. We take it upon ourselves to provide our clients with ample warehousing space of the highest quality. Furthermore, we also understand the difficulty of moving, leasing, and transferring inventory to other warehouses. Hence, our services expand beyond just storing and maintaining, but also transferring.

We offer storage plans that can flexibly suit the need of your particular business. With storage facilities that can properly stage goods, we can provide you with safe storage space. Our storage facilities prioritize the security of the goods. With 24 hours of surveillance, we have security services that monitor the goods 7 days a week. Furthermore, our warehouses are equipped with high-tech video surveillance to prevent theft and mishaps.


3.3.2 Land Transfer Solution

The transshipment process can sometimes become too overwhelming for first-time inventory holders. We have years of experience in dealing with shipment issues. China Freight’s vast experience in logistics has resulted in a well-formulated transshipment process. Our customized and personalized shipment plans anticipate all possible outcomes and ensure success. We have multiple ports in major cities of China and United States that provide perfect interconnectivity of warehouse resources along the best routes. Furthermore, our warehouse and storing facilities follow a strategic path that solidifies the convenience of your shipment.


3.3.3 Amazon Service

Another incredible warehousing service of China Freight includes the association of Amazon FBA service. Amazon’s FBA service enables business owners to store, pack, and label their products with the help of Amazon’s services. Storing goods for FBA purposes involves going through plenty of terms and legalities before you start your business. We have a team of professionals that are entirely familiar with the FBA preparation procedures.

Furthermore, their comprehensive knowledge of the FBA inspection procedures will help your FBA driven business grow to newer and greater heights. Our warehouses provide you with safe deliveries and competitive prices. Moreover, we provide marketing materials for labeling, bundling, and packaging.


3.4. Amazon FBA and E-Commerce Order Fulfillment

3.4.1 Shipping from China to Amazon FBA

We have a team of professionals that have in-depth knowledge of all the complexities and procedural technicalities of running an Amazon Business. They have sound information on all the processes, including inspection, labeling, to even transport. Therefore, they provide our clients with extensive and wide-ranging assistance that tries to analyze all aspects of the business proposition.

Our extensive experience over FBA preparation service made us prolific in Amazon packaging and shipping routes. By acquiring services from us, you can leave the shipment formalities and complications to the hands of the experts. By doing so, you can occupy your time with the bigger decisions regarding your business. Besides that, you can spend the precious time saved in planning your business proposition’s future. Overall, we push business owners to focus their attention on plans, with the help of long-term and stable cooperation.


3.4.2 E-Commerce Order Fulfillment

The rapid propulsion of E-commerce businesses around the world has made the drop-shipping method a primary income stream. Its increasing popularity stems from its incredible ability to multiply your revenue in a limited amount of time and lesser resources. Therefore, we take this form of business endeavor seriously and make plenty of arrangements for the clients. With us by your side, expect a thorough inspection of every step involving order fulfillment.

Moreover, we make order fulfillments for both, business-to-business and business-to-consumer orders. Business-to-business storage and shipment are different from business-to-consumer business.Hence,our labeling, management, and shipping process differ from business to business. Our team understands the subtle nuances involving each step of the workflow process. These steps include receiving inventory, storing and warehousing goods, packaging, and labeling, and shipping orders.

The best part about affiliating with us is that you can get access to free storage, pick-up, one-piece, delivery services. Our services are superior because they follow a system. It starts from the click of the customer, once they click the buy option, our team promptly responds. This instance reply allows us to maintain standards concerning delivery information and order tracking. We allow the customers to track their orders online, and instant access to our customer support for queries. Furthermore, we provide our customers with competitive prices to edge them ahead of fellow competitors in the industry.


4. How we work

China Freight is a customer-oriented company, which means, our efforts focus on making the life of our client easier. Being a business owner comes with plenty of uncalled-for burdens; it can leave you crumbling to pieces. In some instances, keeping track of all the business operations becomes impossible. Therefore, investing in our services rids you of one of the toughest operations of your business. This way, you can spend your energy on making important decisions regarding your business. Furthermore, allowing the experts to take care of the logistics is likely to flourish the business with profound profits.

Cooperating with China Freight means that you are solely responsible for making purchases while leaving us responsible for all the other responsibilities involving shipping, handling, packaging, and transport. Hence, just simply inquire, book, pay, and ship from China to the USA in the best way possible. Take advantage of customizing an expert level framework for your business’s logistics.

The following procedures are only half of all the extra work we manage for the optimization of your business. We manage to complete an incredible number of operations that you do not even notice.

    Fill in and submit our quote formwith your shipping details. This quote form can help you communicate with a logistic specialist.

  • Expect the response within 12 hours of submission.
  • After a discussion, we can come to an agreement
  • You and the supplier has to fill and submit our booking form
  • We then, contact your supplier and recheck everything, and book a space from the carrier.
  • Your supplier or China Freight will arrange the inland delivery to the port.
  • We will arrange the customs declaration, along with the forwarding of the goods.
  • Once your goods land on board, we will send the copy bill to you.
  • You pay the shipping cost, as agreed. (Pay)
  • We will send the original bill of lading or telex release to you.

Note- Easy and Stress-Free Transportation Experience

The import and export business fills the business owner with plenty of mental frustration and exhaustion. It includes encountering plenty of troubles concerning logistics, complaints, and transport. The supply chain industry is a hectic line of work, where you have to deal with thousands of people at every operating cell. Therefore, it demands you to be on your toes the whole time. Full-time vigilance and attentiveness is a difficult pursuit for an individual to manage, especially when trading between China and United States.

Therefore, our commitments encompass gaining a superior level of understanding of China to United States cargo routes. Our plentiful experience and knowledgeable teams can assure you of a swift and stress-free transportation experience.

We treat each client with special attention, striving towards meeting your business’s specific needs is our top priority. Furthermore, our cooperation ensures that we not only just meet your business targets but also manage to exceed them.

Our team of experts has all the skills when it comes to freight management. They have been managing and forwarding freight for many different companies. Our cooperation enables you to access the expertise of professional individuals that will simplify the transformation process for you. They can make the transportation process easier by preparing for all the procedures in advance.


5. Customer Reviews

For China Freight, the customer always comes first. We believe that our key to success has always been the struggle to attain maximum customer satisfaction. We make sure that our customers are aware of all the steps included in product transportation. Therefore, we keep our operations transparent for all the clients. By giving them the right to question us during any time of the shipment, we infuse a sense of security and reliability in our clients.

Our customer reviews speak volumes in terms of our customer satisfaction. Our team members are always accountable and answerable to any discrepancies in the logistics. Therefore, you will find a barrage of appreciative customer reviews of our customer service. Striving towards customer satisfaction is the principle that our team strictly abides by.

Therefore, we give our customers the freedom to make preemptive and countless inquiries regarding the price or the status of goods. Furthermore, we present full details of any problems that occur to the customers, ensuring further transparency and goodwill between the business-customer relationships. The following are a few customer reviews that make us proud.

 Timely Delivery

As an E-commerce seller of Amazon in the United States, I am always concerned when there is an insufficient inventory. I worry about the delay of goods on the way from China. However, I was fortunate enough to stumble upon China Freight. Never could I have imagined a freight forwarding company to be so punctual with the deliveries.Their incredible delivery time makes me wonder how they manage to pull off their operations with such consistency. With them by my side, I have been able to lead a successful Amazon business, without any complaints from the consumers.


Excellent Service

I run a multinational company; I am often overwhelmed with fulfilling the multiple duties put on my shoulder. It is not too rare that I forget some of my tasks without considering the consequences. Being the sole runner of the companies is sometimes too much to handle. China freight plays an essential role in my career. Simply having China Freight reminds me of my duties, and allowing me the freedom to cope patiently with them is a blessing.


 Competitive Price

Considering the enormous costs of transportation between China and the United States, small companies usually have a difficult time surviving this market. Transportation costs usually play a decisive role in the survival of an up and rising company. We have compared the prices of many freight-forwarding companies with China Freight. After studying all the prices in the market of logistics, we can surely claim that China Freight offers the most competitive prices. What even surprised me the most was that their prices remained stable, even during the peak period.


Easy Experience

My experiences in Sino-American transportation have been poor. Each of the experience I had with them over several years, has made me nothing but upset. It seemed as though the freight forwarders were putting me in charge of everything. They were not taking responsibility for most of the work. Besides, they continued to waste my money and time.Finally, I chose to cooperate with China Freight instead, and it worked wonders for me. They helped me achieve all my goals regarding the business. They did not overburden me with work and took care of most of it. They took charge of all my operations and all I had to do was, wait until they deliver the goods.


Keep Promises

I am an internet partner and always worried about encountering unreliable freight forwarders. This has been the worst fear of mine since it ultimately affects my business in the long term. Investing in freight forwarding service is a frightful task for me. It is handing over the success of your business to the hands of a third party. Therefore, I have always been hesitant towards it; however, China Freight has got rid of all my concerns.



6. Contact Us Now for an Offer

Partnership with China Freight means that you will equip your business with a premier international freight forwarder. We will ensure that your transportation process and logistics flow smoothly, efficiently, and reliably.

With us by your side, you will be able to take on even greater challenges and business endeavors. Collaborate with us to your business, for successful business in China or United States. Our registration process is easy, with a user-friendly website layout that caters the need of all businesses.

At China Freight, we believe that the customer’s gain is our gain. Establishing long-term relationships is the key to our success. Our principle of work is to place the customer first, together with our main values of integrity, honesty, and taking responsibility. Learning and growing have led us to be particularly successful both in shipping from China to the US and in the international transport sector as a whole.

Our experts are ready to start your worry-free shipping journey, click here for more information, quotes, and offers.

I choose China Freight for my international logistics needs because they offer excellent service and competitive pricing.

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